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Planet Big Data is an aggregator of blogs about big data, Hadoop, and related topics. We include posts by bloggers worldwide. Email us to have your blog included.

 

February 20, 2019


Forrester Blogs

Big Fish Eat Little Fish As Portfolio Players Gobble Up SAO

Security has long been hampered by a deluge of data, manual processes, and vendor sprawl. Technology has evolved to address the first two of these, but expense in depth continues as new functionality...

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Forrester Blogs

FORRward: A Weekly Read For Tech And Marketing Execs

A Road Map To Lose Your Technology Mandate CIOs have historically run technology innovation efforts but that may be changing. We find CEOs understand that the future of their business depends on...

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February 19, 2019


Forrester Blogs

The Use Of Behavioral Science Has Moved Beyond Marketing

Marketers have been using behavioral economics to understand and exploit the irrationality of consumers long before the Golden Age of Advertising. By employing simple marketing tactics such as “buy...

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Forrester Blogs

How To Build A VoC Program In Healthcare

There is a customer experience (CX) imperative taking over in healthcare. To drive success, healthcare organizations (HCOs) must be able to understand how good — or bad — experiences are and where to...

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Forrester Blogs

Small Business Banking Has Been Disrupted (And There’s No Going Back)

Bankers around the world are rightly worried about the threats posed by digital disruptors getting in between them and their retail banking customers. But Forrester’s newest research reveals that...

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Forrester Blogs

Prepare For Blockchain’s Impact On The Telecommunications Sector

Blockchain offers telcos opportunities for new business, improved compliance, and efficient operations.

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February 14, 2019


Forrester Blogs

In The Era Of Shutdowns, Federal Agencies Can Reinvent Citizen (And Employee) Experience

Never let a serious crisis go to waste! Senior government executives would be wise to listen to Winston Churchill’s wisdom! We’re living in the era of shutdowns, when funding disruption is the norm....

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Revolution Analytics

AI, Machine Learning and Data Science Roundup: February 2019

A monthly roundup of news about Artificial Intelligence, Machine Learning and Data Science. This is an eclectic collection of interesting blog posts, software announcements and data applications from...

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Forrester Blogs

Introducing Forrester’s Guide To Employee Experience Technology

Employee experience (EX) is top of mind for today’s companies. As we detailed in our report “Why EX? Why Now?” investments in EX yield both tangible and intangible business results...

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Forrester Blogs

Get Ready To Tackle CCPA

California is taking the lead in the US on privacy regulation with the adoption of the California Consumer Privacy Act (CCPA). Security and privacy professionals whose companies have consumers in...

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Forrester Blogs

Engaged Employees: You Can’t Get There Without Them

Truth is, in most of the reports we write about how to prepare your company for the future, two major recommendations always come out: Get your C-level leaders on board, and cultivate a culture that...

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Forrester Blogs

FinovateEurope 2019: Top Three Themes

The two days of demo sessions are now over, so I wanted to share with you my thoughts on the three themes that dominated FinovateEurope 2019. (Apologies for the plane landing at the end. I’m...

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Forrester Blogs

What To Expect From Mobile World Congress 2019 Beyond 5G And Foldable Phones

For the first time in 15 years, I will not attend Mobile World Congress (MWC). When I mentioned this to some clients, some of them told me, “Yes, you’re right: Mobile is dead. There is no innovation...

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Forrester Blogs

Top Five ABM Planning And Execution Pitfalls To Avoid

Extra, extra! Read all about it! TOPO declares that 86% of account-based organizations report improved close rates, and 80% say account-based strategies are driving increased customer lifetime value!...

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February 13, 2019


Forrester Blogs

FORRward: A Weekly Read For Tech And Marketing Execs

Lessons From Toy Land: Digital Strategy Beats Digital Marketing Mattel and Hasbro announced earnings this week. Both saw sales decline from the collapse of Toys”R”Us. But Mattel’s sales...

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Forrester Blogs

Maximize Your Tech Investment By Making Sense Of The Digital Intelligence Tech Landscape

Digital Disruptions Complicate Digital Intelligence Needs Digital intelligence (DI) — the practice of understanding and optimizing digital customer engagements — has been around for as long as the...

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Forrester Blogs

How To Build A Modern Customer Service Agent Workspace

Automation and AI increasingly handle routine tasks. Customer service agents already focus on escalations and exceptions. They need a powerful workspace to empower them to understand their customer,...

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February 12, 2019


Forrester Blogs

Pragmatism Rules FinovateEurope 2019

FinovateEurope is back in full swing, so we wanted to share our impressions of Day 1. Here are Benjamin’s thoughts: And some further reflections by Aurélie and myself.

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Forrester Blogs

Join The Progressive Web App Movement

Now that Apple supports the progressive web app (PWA) standards that Google pioneered, it’s time to join organizations such as eBay, Financial Times, Flipkart, Starbucks, and West Elm in the...

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Forrester Blogs

Augmented Reality, Virtual Reality, And Mixed Reality Do Bring Value To Industry

Back in August of last year, I asked for good examples of augmented reality (AR), virtual reality, and mixed reality (MR), all together known as extended reality. Unsurprisingly, I saw plenty of...

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Forrester Blogs

US Tech Demand Will Be Strongest In Domestic And Services Industries, Weakest In Manufacturing And Multinationals

Forrester has just published its 2019 industry outlook for US tech budgets, with forecasts for how firms in different industries will increase and allocate their spending this year (see the Forrester...

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Ronald van Loon

5G Revolution: Telcos Becoming the New App Store for Industrial Apps

5G technology is knocking on our doors and is said to be around the corner. Mobile service providers have upped their game recently and are holding talks, events and discussions to formulate a plan for the launch of this futuristic network. Not only is 5G technology on the agenda at conferences, but many telecom providers have started testing it out inside labs.

With the advent of 5G approaching, serious questions are being asked of the potential this network has to deliver on what it has been promising.

5G and its Capabilities

5G promises capabilities that few other modern era technologies can rival. Some of its disruptive technologies include:

  • An ultra-low latency communication
  • Higher security and network slicing: This include the presence of different networks for diverse applications and challenges the perception of one network for everything.
  • Higher bandwidth. It is expected that 5G will give 1,000 times more bandwidth and 50 times greater latency than the previous 4G technology.

These advances are intuitive, but the question remains the same; is 5G going to be just another G, or is it a whole new disruption? Below, we look at some of the possibilities that come along with this amazing technology.

As a proud partner of Ericsson, I had the opportunity to get a better grasp on this topic. I spoke with Jitendra Manocha, Product Line Unified Data Management at Ericsson. Jitendra spoke to us about the potential of 5G and how it could disrupt in the Telco market. He also introduced us to some of their own research on this subject.

App Store’s Success

Back in 2007 we saw a major disruption in the telecom industry during the launch and subsequent success of smartphones. Smartphones went on to become popular and effective because of their experience and usability. However, Smartphone weren’t the end. Another disruption followed soon after when Steve Jobs launched the App Store for Apple. Through this platform, Jobs invited 3rd party developers to program and market new apps under the umbrella of their smartphone.

Interestingly Jobs wasn’t always in favor of the App Store solution. Jobs quashed this idea and said that Apple would be better off creating web applications for their customers. As is mentioned in the biography of his life, Steve Jobs was against the idea of the App Store because he thought their team did not have the bandwidth and the capabilities required to handle the complexities that would come as part of such a move. However, he changed his mind soon after and the App Store was born in 2008 – now today we see an exponential growth in applications and new use cases – it was the external innovation on the platform that fueled the application innovation. This concept has further expanded into a global entity that influenced the growth of other similar ideas such as Google’s Play Store.

The Disruption of 5G

The 5G disruption is going to be similar to that of the App Store. It’s expected that 5G will open up the network operating system for mobile networks through the core network. In the process, the network will expose the capabilities of the network to external parties for them to program their applications using the connectivity and edge of the mobile network.

The 5G world will not just be limited to phones and will now have everything connected under one umbrella (Industrial applications, business applications etc). It is similar to the App Store, but in 4 dimensions. Being driven by use cases, 5G will open a new revenue stream that can disrupt the market and lead to bigger and better innovations.

Why Is 5G Disruptive?

While low latency, higher bandwidth, higher security and network slicing make 5G a major disruption, we will provide insights in terms of factors that directly affect you, and which you’ll be able to better understand.

The following are the major reasons we believe 5G will prove to be a major disruption:

Increased programmability means increased possibilities

5G will help innovate new use cases and more importantly as of yet unknown use cases through new applications supporting multiple industries for eg Industry 4.0 and Remote Healthcare. This technology offers new potential to increase the programmability required to create an experience similar to that of the App Store. This increase in programmability would be done using APIs and SDK or software development kits.

APIs play an imperative role here as they provide the set of rich capabilities required to build blocks for third party AFs (application functions). These building blocks will help third party AFs to innovate service offerings within 5G. Operators can then allow this to enable additional revenue streams for better exposure to the opportunities and capabilities hosted within the setup.

Programmability started with 4G and is now radically improved with 5G, as the network is opening boundaries for Telco providers and operators. This will also lead to NBIoT 4G, which can be found in water metering solutions including smart grids and smart metering.

5G also opens new avenues such as an immersive video experience, Virtual Reality (VR) glasses and the augmentation of VR to create an amazing sport viewing experience. Fans would be able to watch games at home with the feeling of being in the front row.. All of this would be done using programmability, network slicing and edge technology.

5G technologies will assist in the realization of programmability as it will simplify the process and make it more doable. However, Communication Service Providers will need to think about additional layers of security as programmability becomes a reality.

Telecom Opportunities and Potential

Telcos have tremendous potential to address new use cases in the industry. This is driven by the huge improvements of connectivity services (higher bandwidth, lower latency) and by the capability to easily control them, tailor them around different needs and most importantly securely expose them. The Artificial Intelligence introduces a further element to the equation, making possible network closed loops based on processing insights and decision making; leveraging on that it will be possible to drastically automate network operations in the industry.

One of the most significant examples is the “Edge computing”. It is an important feature in core network to strongly reduce the latency on data communication. This capability can be exposed through open API and activated based on the result of analytics, offering the opportunity to address new use cases in the industry not possible in the past. One example is the automatic recognition of a special type of service requiring ultra-low latency connectivity (e.g. Augmented Reality) and the consequent activation of the edge computing to deliver the right Quality of Experience to the end users who asked to use the special service.                                       

While there are many more examples on 5G potential and lot is being developed in standards and Operators could start today to capture the Nb-IoT market building on 4G APIs (Provided by SCEF) which provides the key to capture the IoT market.

Business Model Innovation

Today, Telcos are making money through enhanced connectivity. The disruption from 5G will see the emergence of a new roles for the operators similar to that of App Store.

This new revenue model will see greater revenue streams that will ultimately increase profits that Telco operators can extract.

This change in models will also require the building of a new ecosystem that involves all processes from B2C, B2B and B2X.

With these 5G cases substantially growing and expected to be in place by the beginning of 2020, telecom services must start serious work on revenue models. There needs to be a level playing field where Telcos can extract the most out of the opportunities present.

To learn more you can download the Ericsson “Programmability of 5G Core: Underestimated disruption Opportunity” report by clicking here

Ronald

Ronald helps data driven companies generating business value with best of breed solutions and a hands-on approach. He has been recognized as one of the top 10 global influencers by DataConomy for predictive analytics, and by Klout for Data Science, Big Data, Business Intelligence and Data Mining and is guest author on leading Big Data sites, is speaker/chairman/panel member on national and international webinars and events and runs a successful series of webinar on Big Data and on Digital Transformation. He has been active in the data (process) management domain for more than 18 years, has founded multiple companies and is now director at a Data Consultancy company, leader in Big Data & data process management solutions. Broad interest in big data, data science, predictive analytics, business intelligence, customer experience and data mining. Feel free to connect on Twitter or LinkedIn to stay up to date on success stories.

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Ronald helps data driven companies generating business value with best of breed solutions and a hands-on approach. He has been recognized as one of the top 10 global influencers by DataConomy for predictive analytics, and by Klout for Data Science, Big Data, Business Intelligence and Data Mining and is guest author on leading Big Data sites, is speaker/chairman/panel member on national and international webinars and events and runs a successful series of webinar on Big Data and on Digital Transformation. He has been active in the data (process) management domain for more than 18 years, has founded multiple companies and is now director at a Data Consultancy company, leader in Big Data & data process management solutions. Broad interest in big data, data science, predictive analytics, business intelligence, customer experience and data mining. Feel free to connect on Twitter or LinkedIn to stay up to date on success stories.

The post 5G Revolution: Telcos Becoming the New App Store for Industrial Apps appeared first on Ronald van Loons.


Forrester Blogs

Join The New Innovation Tech Show To Accelerate Your Innovation Efforts

Come to YouTube or to your favorite podcast app to listen to my new Innovation Tech Show. On this program we will provide you with details on how the leading market innovations are leveraging...

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February 11, 2019


Forrester Blogs

Redefine “Digital Transformation” In The Era Of Technology-Driven Innovation

What does the term “digital transformation” mean to you? Is it about digital customer experiences? Digital operations? Transforming business models? Leveraging software ecosystems? Is it a floor wax?...

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Forrester Blogs

Customer Experience: France Is Lagging Behind

After New York City, San Francisco, Sydney, Singapore, and London, Forrester hosted its first event dedicated to customer experience (CX) in Paris. It was a great pleasure for me to host about 150...

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February 08, 2019


Forrester Blogs

The Green New Deal Is Your Solution To Climate Change Risks

If you are reading this for the snark and jokes, thank you. We are so sorry to disappoint you, because we’re not sure how to make corporate climate risks funny. Instead, let’s have a sober...

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Forrester Blogs

Who Are You, Citizen Data Scientist?

Ugh. Everyone is talking about the citizen data scientist, but no one can define it (perhaps they know one when they see one). Here goes — the simplest definition of a citizen data scientist is:...

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Forrester Blogs

Unlock The Mysteries Of IoT Pricing

Koninklijke Philips has come a long way since the Philips family began making light bulbs in the Dutch city of Eindhoven in 1891. Today the company focuses on healthcare, but it wants to do more than...

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February 07, 2019


Forrester Blogs

We Passed “Peak Survey Effectiveness” In CX Measurement — What Now?

This is part 1 of my blog series on the future of CX measurement (read part 2, part 3, and part 4). CX pros can learn a lot from the inverted U theory. It describes that more is better . . . until it...

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Forrester Blogs

The Insights Beat: Quash The Groundhog Day Effect In Your Insights Journey

It’s early February. Punxsutawney Phil predicted an early spring this year, and there is hope (and warmth) in the air.[i] But it’s not always rosy for you as a data, analytics, and insights leader....

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Forrester Blogs

How Digital And CX Teams Collaborate To Deliver On Brand Promise

Take Practical Steps To Apply CX Disciplines To Digital Initiatives Odds are your firm is regularly seeking ways to improve customer experience (CX). You’re also likely embracing digital technologies...

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Forrester Blogs

Data Governance Takes A Turn — And It’s A Doozy

If you were to ask me a year ago what I would point to as a best practice for data governance, my response would be to look at what financial services firms do to meet their regulatory requirements....

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February 06, 2019


Forrester Blogs

How CRM Will Evolve In 2019

Modern CRM is delivered as software-as-a-service and microservices, is modular, and offers APIs for easy access to enterprise applications. It empowers customer-facing personnel with the right data...

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Forrester Blogs

The B2B Analytics Portfolio: Untapped Competencies To Develop Now

This past year, I attended Forrester’s Data Strategy & Insights 2018 Forum. As I sat down to breakfast on the first day, I joined two attendees from a multinational package delivery and supply...

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Forrester Blogs

As Java SE 8’s End Of Public Updates Passes, Everyone Scrambles To Adjust

By John R. Rymer and Jeffrey S. Hammond This January, Oracle’s new support program for Oracle Java SE went into effect. The cost, security, and timing implications are proving to be a difficult...

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Forrester Blogs

Marriott’s Bonvoy Boasts “Better” Loyalty, But Can It Deliver?

After more than two years of loyalty program limbo and “will it or won’t it” debates, Marriott unveiled the name of its unified loyalty program: Bonvoy. This final step in the...

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February 05, 2019


Forrester Blogs

The New Digital Model For Brand Experience

The Journey From Energy To Experience In the summer of 2017, I, along with my Forrester colleagues, wrote up the results of our year-long endeavor to build an analytically sophisticated, data-driven...

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Forrester Blogs

DiscoverOrg Shakes Up B2B Data Provider Market With Acquisition Of ZoomInfo

B2B marketing data provider DiscoverOrg announced on February 4 that the company is buying ZoomInfo. Our snap analysis is this is a smart move that shakes up the market and bolsters DiscoverOrg’s...

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Forrester Blogs

Learn The Key Players Making Virtual Visits A Reality In Healthcare

Virtual Care Alleviates Key Pain Points In The Care Journey Don’t you miss summer? That time of year when there isn’t a flu epidemic or polar vortex sweeping across the country. Unfortunately, we are...

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Forrester Blogs

CMOs: To Get A Seat At The Digital Transformation Table, Command Your Customer’s Experience

Only 16% of CMOs are responsible for leading the execution of their firm’s digital transformation. Now is the time to rethink your role. Too few CMOs actively lead or are deeply involved in digital...

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February 04, 2019


Forrester Blogs

Forrester’s Latest Infographic: Consumers Don’t Believe The Chatbot Hype

Consumers really don’t like your chatbot. It’s not exactly a relationship built to last — a few clicks here, a few sentences there — but Forrester Analytics data shows us very clearly that, to...

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Forrester Blogs

New Tech Spotlight: Let’s Get Real About Extended Reality

This morning, I came across a story about Warby Parker’s new “virtual try-on” capability. It seems the eight-year-old eCommerce company is dipping its toes back into augmented reality (AR). The rub...

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Forrester Blogs

Participate In The Forrester Tech Tide™: Storage Technologies For Business Data Survey

Enterprises have a variety of applications; the sheer scale of data volumes, data types, and business processes associated with them is putting unprecedented pressure on storage infrastructure. These...

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Forrester Blogs

Super Bowl LIII Ad Themes: Dystopian Robotics And Uplifting Values

Pity The Poor Robots Q2 was all about robots and AI: Pringles, Google “100 Billion Words,” Mercedes A-Class, TurboTax Live, and Sprint, while Michelob slipped a robot ad into early Q3 and...

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February 01, 2019


Datameer

Creating an Agile Closed Loop Data Science Workflow with Datameer and Amazon SageMaker

Introduction If you’re going to do machine learning work right, you’re going to need well-honed data sets to build your models on.  It is not just about cleaning up the data.  It is also about...

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Forrester Blogs

Scoring Big With Data: The New Age Of Analytics In Sports

Sports: the games we know and love. We love to play and watch these games so much, in fact, that in the US, there are only two days during the year when the four major pro sports leagues aren’t...

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Forrester Blogs

Fit Analytics Drives Growth And Profit For Apparel Retailers

This year, NRF was a happy affair: Retailers were celebrating a successful holiday season, year-on-year growth, and a net increase of store openings. Beyond the traditional focus on top-line growth,...

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Forrester Blogs

Eating Our Own Zero Trust Dog Food

It is high time for Forrester to demonstrate Zero Trust in a practical application scenario, our upcoming virtual reference architecture project aims to do just that.

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Knoyd Blog

Decreasing default rates thanks to the identification of gamblers

Working as Data Scientists, we have to solve various problems on a daily basis. Some of them are tasks we've completed many times before and some of them are completely new to us and we have to understand the business logic behind them before starting building models. The latter was the case when our client, a bank, approached us a couple of months ago with a problem they were tackling – whether to provide or deny loans to gamblers.

The stakes

As you are probably aware, banks keep records of all of the transactions you make. From these records, they know for example where you made the transaction, what was the amount you spent, and the location where the transaction happened. This information about clients can be very useful for bankers in the loan decision process – they are able to estimate client's behaviour and ability to pay a loan on time. If they spot an irregularity in a client's behaviour, they can mark them as a risky client and give them a worse interest rate or even reject their loan application.

The odds: Gamblers = risky clients (but not always)

One of the signs of a risky client could be gambling. If a client spends any amount of money (even if it's only a few euros) on gambling or betting they are automatically identified as a gambler. But why are banks so meticulous when it comes to identifying gamblers? The answer lies in the numbers. The default rate for all loans the bank provides is around 2%. Now let's focus only on clients identified as gamblers and check their default rate. It may or may not come as a surprise to you that gamblers' default rate is more than twice as high, which could easily cause significant financial trouble to the bank. On the other hand, rejecting all applicants for a loan identified as gamblers would be unfair to clients and the bank would lose a lot of potential profit from loans.

'Good' gamblers vs. 'bad' gamblers

How to distinguish the 'good' gamblers from the 'bad' gamblers? And how to find a suitable solution which would be beneficial both for the bank and also for its clients? Our solution was to build a machine learning classification model which discovered hidden structures in the data. With this model, we were able to tell which client was only an occasional 'gambler', spending a few euros on a roulette in a local pub while just hanging out with friends and enjoying a beer (i.e. a 'good gambler') and who was a gambling addict spending a huge amount of money on gambling or betting every few days (e.i. 'a bad gambler').

The prize

This classification helped the bank better understand their clients and make more correct decisions concerning the loans. In the first place, our model identified a small group of clients with a default rate of ~80%, whose loan application can automatically be rejected which will save the bank tens of thousands of euros on defaulted loans annually. Moreover, the model also identified a larger group of clients with a default rate of ~30-40%. These loan applications need to be handled manually, but if the process is set up correctly, this can lead to further loan income for the bank and extra savings on defaulted loans. And that was the goal. Achieve a win-win situation – for the bank and also for its clients.

If you have a similar problem in your business or would like to learn more about our solution, let us know.

Get in touch
 

January 31, 2019


Forrester Blogs

Invest In These Video Technologies That Drive Growth

In our new Forrester Tech Tide™ on video technologies for customer and employee experience, we took a look at 18 technologies that support video initiatives. Read the report to find out more about...

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Forrester Blogs

The Three Key Actions That Will Define Insurance Tech Investment In 2019

The Future Will Temper Insurer Optimism In 2019 Insurance business technology teams caught a few breaks in 2018. There were fewer, though costly, insured weather losses, as well as new thinking by...

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